Privacy policy

1.Who we are and our role

The App is provided by TalentsScope (“we”, “us”, “our”) to organizations that use the TalentsScope platform to run their training programs (your “Organization”). For the personal data in your training account, your Organization is the data controller: it decides why and how your data is processed. TalentsScope acts as a data processor (service provider) and processes that data only on your Organization’s documented instructions and under a data processing agreement. For the limited data we process for our own purposes, such as security, fraud prevention and keeping the App working, TalentsScope is the controller.

2.Scope

This Policy applies to the App on iOS and Android and to the TalentsScope services it connects to. It does not cover third-party websites or services, or how your Organization uses your data outside TalentsScope; your Organization’s own privacy notice governs that use.

3.Personal data we process

• Identity and contact data: name, trainee number, e-mail address, phone number and profile photo.
• Work data provided by your Organization: organization, job title, department and branch.
• Training data: courses you are invited to or enrolled in, schedules, progress, assessment and questionnaire answers (including files you attach), scores, grades and certificates.
• Behavioral style assessment: your answers to the behavioral style (DISC) questionnaire. The resulting profile is made available to your Organization and is not shown in the App.
• Feedback and communications: the ratings and comments you give trainers and courses, and the support requests you send.
• Account and security data: sign-in details, verification codes sent to your e-mail, session tokens and sign-in activity. Passwords are stored only as salted one-way hashes and cannot be read by anyone, including us.
• Device and technical data: device model, operating system, app version, language, IP address, error logs and, if you allow notifications, a push notification token.

We do not collect your precise location, contacts, browsing history or advertising identifiers. Voice is recorded only when you record an answer yourself.

4.Where your data comes from

• Your Organization, which creates your account and enrols you in courses.
• You, when you answer assessments, rate trainers, update your photo or contact support.
• Your trainers, who record the results and evaluations of your courses.
• Your device, automatically, when you use the App.

5.Why we use it

• To create and manage your account and verify your identity.
• To show your courses, calendar, pending actions and certificates.
• To deliver assessments and questionnaires and record your answers and results.
• To issue, verify and let you download certificates.
• To send service notifications about your training, such as new assignments, reminders and completed courses.
• To answer your support requests.
• To keep the App secure, prevent fraud and misuse, and fix errors.
• To meet legal, regulatory and audit obligations.

We do not use your data for advertising, marketing profiles or any purpose incompatible with those above.

6.Legal basis

Depending on the purpose, personal data is processed because it is necessary to perform the agreement between TalentsScope and your Organization and to provide the training you are enrolled in; for the legitimate interests of your Organization in training and developing its people, and of TalentsScope in keeping the service secure; to comply with legal obligations; or with your consent where the law requires it, for example for notifications, camera, microphone and photo access and biometric sign-in. You can withdraw consent at any time in the App or in your device settings; this does not affect processing carried out before the withdrawal.

7.Assessments and automated processing

Assessment scores may be calculated automatically from your answers. The behavioral style assessment describes work preferences; it is not a medical or psychological diagnosis. TalentsScope does not make decisions based solely on automated processing that produce legal or similarly significant effects on you. Decisions about your training or employment are made by people at your Organization, and you may ask your Organization for a human review of any assessment result.

8.Who we share it with

• Your Organization: authorized staff such as HR, training administrators and the trainers of your courses, within the permissions your Organization sets.
• Service providers (sub-processors) that host and operate the platform, such as cloud hosting, e-mail delivery and the notification services of Apple and Google. They are bound by written contracts to process data only on our instructions and to protect it.
• Courts, regulators or other authorities, when required by law or necessary to protect rights, safety and security.
• A successor organization, if TalentsScope is involved in a merger, acquisition or transfer of assets, subject to the same protections described in this Policy.

We do not sell, rent or trade personal data, we do not share it for advertising, and we do not allow third parties to track you through the App.

9.International transfers

Your data may be stored or processed in a country other than the one you live in. Any cross-border transfer is made only as permitted by applicable law, with appropriate safeguards such as adequacy decisions, standard contractual clauses or equivalent contractual commitments, and is limited to what is necessary.

10.How long we keep it

• Account and training records: while your account is active, and afterwards for the retention period set by your Organization, for example to verify certificates and meet audit requirements.
• Issued certificates: for as long as they need to remain verifiable.
• Security and technical logs: only for as long as needed to protect and maintain the service.

When data is no longer needed it is deleted or irreversibly anonymized. Data stored on your device is removed when you sign out or uninstall the App.

11.Deleting your account

You can request deletion of your account at any time from Profile › Request account deletion. Your request is sent to your Organization, which confirms it; your account and personal data are then deleted or anonymized without undue delay, except for records that must be kept by law, such as issued certificates or audit records. You will be told if any data has to be kept, and why.

12.How we protect it

• All communication between the App and our servers is encrypted in transit (HTTPS/TLS).
• Each organization’s data is kept separate, and role-based access ensures every request returns only the data you are allowed to see.
• Sign-in sessions expire automatically, and passwords are stored only as salted one-way hashes.
• Your session is kept in your device’s secure storage (iOS Keychain / Android Keystore). If you do not choose “Remember me”, it is not stored on the device at all.
• Biometric unlock is handled entirely by your device: the App only receives a yes/no result, never your fingerprint or face data.
• Assessment screens block screenshots on Android and hide their content in screen recordings on iOS, to protect exam content.

No system is completely secure. If a personal data breach affects you, we will inform your Organization without undue delay and, where required, the competent authority and you, in accordance with applicable law.

13.Device permissions

• Camera and photos: only when you take or choose a profile photo or attach a file to an answer.
• Microphone: only when you record a voice or video answer.
• Face ID / fingerprint: only if you turn on biometric sign-in.
• Notifications: only if you allow them.

You can change these permissions at any time in your device settings. Refusing a permission only disables the related feature.

14.Your rights

Depending on the law that applies to you, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the Saudi Personal Data Protection Law (Royal Decree No. M/19 of 1443H) and, where applicable, the EU and UK General Data Protection Regulation, you may have the right to:

• be informed about how your data is processed;
• access your data and receive a copy of it;
• correct inaccurate or incomplete data;
• have your data deleted;
• restrict or object to certain processing;
• receive your data in a structured, commonly used, machine-readable format;
• withdraw your consent at any time where processing is based on consent;
• not be subject to a decision based solely on automated processing;
• lodge a complaint with the competent data protection authority.

Because your Organization controls your training data, it handles most requests. You can send a request through a Support Request in the App and we will pass it on and assist your Organization. Requests are answered within the time limits set by applicable law, free of charge unless a request is manifestly unfounded or excessive, and we may need to verify your identity first.

15.Children

The App is intended for trainees aged 18 or over. If an Organization enrols a trainee under 18, the Organization is responsible for obtaining any consent required from a parent or guardian. If we learn that a minor’s data is held without the required consent, we will work with the Organization to delete it.

16.This website

This website (talentsscope.app) gives information about TalentsScope. It does not use cookies, analytics or advertising trackers. When you use the contact form, your name, e-mail address, organization (if you give one), topic and message are sent through our TalentsScope server to our support mailbox, so that we can reply to you; we keep them only as long as needed to answer and follow up. The website itself stores nothing you type. If you pick the light or dark theme, that choice is kept in your own browser only. Like any website, our hosting provider records technical data such as your IP address and browser type in its server logs, to keep the site secure and running; these logs are kept only for a short time.

17.Changes to this Policy

We may update this Policy to reflect changes to the App, our practices or the law. The effective date at the top shows the current version. If a change materially affects how your personal data is used, we will notify you in the App before it takes effect.

18.Language

This Policy is available in Arabic and English. If there is any inconsistency between the two versions, the Arabic version prevails.

19.Contact us

For any question about this Policy or to exercise your rights, send a Support Request from the Profile screen, or contact your Organization’s HR team or data protection officer. If you are not satisfied with the answer, you may contact the data protection authority in your country.

You can also e-mail us at support@talentsscope.com.